Windows 10 Hello Facial Recognition feature requires an Intel RealSense or 3D Camera to support facial unlock features.Īs of Jonly five Dell computers are equipped with an Intel RealSense/3D camera. Windows 10 Hello Facial Recognition feature does not work on most Dell computers. If you use Mozilla Firefox, you must install the latest version of Adobe Flash Player from the Adobe website. Microsoft Edge and Google Chrome both have Adobe Flash that is integrated into their application. No action is required by the user for this update to take effect.įor more information about this issue, see the Dell Backup and Recovery website.įor information about why Cortana is not available in all regions, see Dell Knowledgebase article, " Why isn't the Windows 10 Cortana application in my region or language?"Īdobe Flash Player not installed in Windows 10Īfter a successful upgrade to Windows 10, Adobe Flash Player may appear to not be installed. During the week after Windows 10 has been installed, Dell Backup and Recovery will download and install an over-the-air update that will allow it to work normally in Windows 10. For more information about Dell Backup and Recovery 1.8, see article Dell Backup and Recovery 1.8: Overview and Install.ĭell Backup and Recovery 1.8 requires an update after a successful upgrade to Windows 10. įor users of Dell Backup and Recovery 1.7 or older, you must update to Dell Backup and Recovery 1.8 BEFORE you upgrade to Windows 10. For any questions or concerns, the Dell Encryption team has generated a best practice article for supporting Windows 10 updates, see Knowledgebase article, " DDP | Enterprise Edition & Personal Edition for Windows Best Practices for Windows 10 Upgrade / Migration."Ĭompatibility for Dell Encryption and Windows Feature Updates can be found at. To resolve this issue, consult the manufacturer of your encryption solutions as many have steps to transition to Windows 10 with their product in place.ĭell Encryption supports in-place Windows 10 Feature Upgrades as of November 2018 with version 10.1.0 and later. If you use data encryption software (such as Dell Data Protection | Encryption) to encrypt your hard drive, Windows 10 upgrade may fail and tell you that your upgrade is being blocked due to the presence of a specific application. Upgrading encrypted hard drives to Windows 10 For more information about Windows Update, see Microsoft's article, " Windows Update FAQ." For updated drivers and BIOS, see our Drivers and Downloads FAQs. Many Windows 10 upgrade issues can be resolved by updating the computer BIOS and drivers after upgrade, and running Windows Update. Microsoft may provide generic drivers for the hardware as part of Windows 10, but some features and functionality may be lost. If you want to proceed with upgrading or updating an untested computer, see the Microsoft Windows Help website.
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